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Home > Refund and Returns Policy

Refund and Returns Policy

Effective Date: June 12, 2025
At Receptor Forge, customer satisfaction and product integrity are our top priorities. Please review our policy below.

All Sales Are Final

  • Due to the sensitive nature of research-use-only compounds, all sales are considered final and non-refundable.
  • We do not accept returns on opened, used, or compromised products under any circumstances.

Damaged or Incorrect Orders

  • If you receive a damaged or incorrect item, please contact us within 3 business days of delivery.
  • Include your order number and clear photos of the issue for review.
  • If approved, we will offer a replacement or store credit at our discretion.

Shipping Issues

  • We are not responsible for delays, losses, or seizures caused by shipping carriers or customs.
  • Please ensure your shipping address is accurate before completing your order.

Chargebacks

  • Initiating a chargeback without contacting us first may result in permanent account deactivation.
  • We encourage all customers to reach out with concerns before involving your payment provider.

Contact Us

If you have any questions about this Privacy Policy, contact us at: support@receptorforge.com

By placing an order with Receptor Forge, you acknowledge and accept the terms of this Refund & Return Policy.

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Disclaimer
All products sold on this site are intended for laboratory research use only. They are not intended for Human or Animal consumption, medical use, diagnostic purposes, or veterinary use. Receptor Forge and its affiliates do not endorse or promote the internal use of any products offered. Buyers are solely responsible for complying with their local laws and regulations regarding research chemicals.
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